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mDoc Healthcare Recruitment 2026
We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa.
We work at the intersection of patients and service providers to improve the quality of healthcare via technology solutions designed to impact lives.
Available Roles
1.) Risk and Compliance Intern
Summary
- The Risk & Compliance Associate Intern will support mDoc in strengthening organizational compliance, regulatory readiness, corporate governance, and risk management processes. This role is ideal for a recent law graduate or early-career legal professional interested in digital health, health policy, corporate compliance, governance, AI regulation, and operational risk.
- The intern will play a critical role in helping the organization track, secure, and maintain registrations, licenses, certifications, approvals, and regulatory documentation across multiple operational areas including corporate registrations, digital products, healthcare services, partnerships, technology systems, and expansion activities.
- The role will also support enterprise risk planning by helping identify operational, legal, clinical, data privacy, cybersecurity, reputational, and regulatory risks and assisting in the development of mitigation plans and tracking systems.
Key Responsibilities;
Regulatory & Compliance Support
Cross-functional Coordination
Qualifications
Preferred Attributes
- Support the tracking and management of all organizational registrations, certifications, permits, and licenses across relevant jurisdictions
- Assist with corporate filings and compliance documentation with regulatory bodies and government agencies
- Help maintain compliance calendars, renewal schedules, and documentation repositories
- Support compliance readiness for new products, digital tools, healthcare services, AI-enabled systems, and market expansion activities
- Conduct legal and regulatory research related to healthcare, digital health, AI, data privacy, consumer protection, and corporate operations
- Help ensure organizational policies and operational practices align with applicable regulations and internal governance standards
- Support vendor, partner, and contractual compliance reviews
- Assist in developing and maintaining organizational risk registers
- Support risk identification and mitigation planning across operational, financial, legal, technology, cybersecurity, clinical, and reputational domains
- Track mitigation actions and support reporting on enterprise risks
- Support incident documentation, issue escalation tracking, and internal control monitoring
- Help develop compliance and risk management templates, trackers, SOPs, and governance documentation
- Assist with internal audits, due diligence exercises, and compliance reviews where needed
Cross-functional Coordination
- Work closely with operations, product, clinical, partnerships, finance, people operations, and leadership teams
- Coordinate with external legal counsel, consultants, regulators, and compliance partners where needed
- Support special strategic projects related to governance, expansion, policy, and organizational readiness
Qualifications
- Bachelor of Laws (LLB) degree required
- Recently called to the Bar or pursuing legal qualification is an advantage
- Strong interest in digital health, healthcare regulation, AI governance, compliance, risk management, or corporate law
- Excellent organizational and documentation skills
- Strong research, analytical, and problem-solving abilities
- High attention to detail and ability to manage multiple trackers and deadlines simultaneously
- Strong written and verbal communication skills
- Ability to handle sensitive and confidential information with professionalism
- Proficiency in Microsoft Office, Google Workspace, and document management systems
Preferred Attributes
- Interest in healthcare innovation, public health, or technology policy
- Familiarity with data protection and privacy frameworks
- Comfortable working in a fast-paced startup or growth-stage environment
- Highly proactive, resourceful, and execution-oriented
- Strong sense of ownership and accountability
2.) Project Associate
Role
- You will provide operational and project management support across multiple workstreams, interface with internal and external stakeholders, and help ensure the seamless execution of mDoc’s programmes and initiatives. You will work closely with clinical, operations, and leadership teams using digital tools to plan, track, and report on project progress.
What You’ll Do
- Manage project plans and timelines using Jira and other digital tools.
- Lead daily huddles with clinical and management teams.
- Prepare reports, meeting minutes, budgets, and stakeholder communications.
- Coordinate logistics for tele-education programmes and external partner engagements.
- Compile and publish weekly project status reports for leadership and key stakeholders.
- Collaborate cross-functionally to solve problems and drive programme delivery.
What We’re Looking For
- Bachelor’s degree with 5–7 years of experience in project management, operations, business, or economics.
- A Master’s degree and/or consulting experience are advantages.
- Strong proficiency in Microsoft Office (Excel, PowerPoint, Word), Google suite and digital project tools.
- Excellent organisational, communication, and problem-solving skills.
- Interest or prior experience in health or healthcare is preferred.
- Must be based in Lagos.
3.) Health Coach
Role Description
- As a Health Coach at mDoc, you will provide direct, personalised self-management support to members both virtually and in-person across hub, field, and community settings. You will guide individuals living with chronic conditions to adopt healthier lifestyles, track their progress, and stay engaged with their care, using evidence-based tools and mDoc’s innovative self-management model.
What You’ll Do
- Deliver lifestyle education, health coaching, and motivational support to members virtually and in-person.
- Engage with communities through field outreach, hub-based activities, and digital channels.
- Monitor member health data and disease markers, responding proactively to their needs.
- Collaborate with clinical and operations teams to tailor evidence-based care to member needs.
- Support marketing and community mobilisation initiatives as a subject matter expert.
- Maintain accurate records and provide timely feedback to drive member engagement and adherence.
What We’re Looking For
- Fluency in Hausa is mandatoryyou will work directly with Hausa-speaking members and communities.
- Background in public health, nursing, nutrition, community health, or a related field.
- Empathetic, data-driven, and passionate about improving health outcomes for underserved communities.
- Comfortable with technology and digital health tools for remote and in-person member support.
- Strong communication skills and the ability to motivate and engage individuals on their wellness journey.
- Willingness to work in the field, at hubs, and virtually as required.
- Scholarship Alerts/JOB UPDATES: To receive Scholarship/Available Job Alerts on WhatsApp, Click HERE
Description
- We are seeking a motivated, creative, and highly organized Research Associate to support our Research Manager. This isn’t a “siloed” academic role. You will be deeply embedded in a small, agile team where your work directly influences product design and user outcomes.
- You will design the research methodology, manage its detailed implementation, linkage to product and functional department teams, and lead the communication of results internally and externally.
Key Responsibilities:
- Protocol & Ethics: Draft and manage IRB submissions, ensuring all digital health interventions meet the highest ethical standards.
- Academic Output: Assist in the end-to-end process of publishing papers, from literature reviews and data analysis to manuscript preparation and conference abstract submissions.
- Cross-functional support: Work synergistically with data, clinical, and research teams, overseeing data collection processes and guiding the analysis of findings.
- Knowledge Leadership: Facilitate internal learning by running Journal Clubs and distilling complex research into actionable insights for non-researchers. Stay updated with the latest trends and advancements in chronic disease management, whole-centered care, and health tech, including AI.
- Project Management: Ensure implementation and maintain research timelines, and ensure data collection processes are streamlined and accurate.
- Team Participation: meetings with clinical, coaching, data, ML, tech team, and BU teams to ensure that the best data and the most accurate models are updated and in place.
Who you are:
- Education: Master’s degree in Public Health, Psychology, Behavioral Science, Health Informatics, or a related field.
- Experience: 1–3 years of experience in a research setting (digital health experience is a major plus), in Public Health, healthcare. Basic understanding of healthcare systems, health service delivery, or health policy.
- The “Startup” Mindset: You possess high self-efficacy. You don’t wait for a manual; you figure out how to solve problems creatively.
- The Researcher’s Eye: You have a solid grasp of qualitative and quantitative research methodologies.
- The Communicator: You can turn dense academic findings into compelling narratives for conferences or internal stakeholders.
- Demonstrated experience with scientific writing (provide a portfolio or list of publications).
- Expertise in using AI tools for research and productivity. (preferred)
5.) Quality Improvement and Learning Associate
About the Position:
- The Quality Improvement Associate will play a pivotal role in enhancing organizational effectiveness and efficiency by supporting internal (across various departments) and external quality improvement initiatives. With a quality improvement focus, you will employ a structured approach to system redesign to achieve new levels of performance through the science of improvement. You will collaborate closely with cross-functional teams to drive continuous improvement efforts analyzing existing processes, identifying areas for improvement, and implementing strategies to optimize quality standards and ensure compliance with industry regulations and standards.
- The Quality Improvement Associate possesses passion, and empathy and is mission-driven: you want this job because you believe deeply in our mission that people in Africa can live healthier, and more fulfilled lives. You understand that we can only deliver on this mission if members can experience the care mDoc offers.
Responsibilities:
- Familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
- Support the whole system quality strategy at mDoc, ensuring systematic collaboration for optimal improvement, driving a culture where excellence is the north star and early failure is expected to drive learning.
- Lead quality improvement projects to enhance operational efficiency and effectiveness.
- Analyze existing processes and workflows to identify areas for improvement.
- Develop and implement quality improvement plans and initiatives.
- Monitor and evaluate quality metrics to track progress and identify trends.
- Collaborate with departmental leaders and stakeholders to implement best practices and standardize processes.
- Conduct regular audits and inspections to ensure compliance with quality standards and regulations.
- Provide training and support to staff members on quality improvement methodologies and tools such as PDSA cycles, aim statements, logic frameworks, and lean methodology.
- Support community engagement efforts by conducting regular Gemba walks, coaching visits, and mentoring the project teams to improve the quality of services through the QI plan and implementation.
- Act as a liaison between departments to facilitate communication and collaboration on quality-related issues.
- Prepare reports and presentations to document and communicate the progress and successes of quality improvement initiatives to senior management and external stakeholders.
- Stay updated on industry trends and best practices in quality improvement to enhance organizational processes continuously.
Minimum Qualifications:
- Bachelor’s degree in Medicine, Public Health, Healthcare Management, and/or any other relevant fields. Master’s degree preferred.
- A certificate in a Quality Improvement course or hospital accreditation standards is preferable
- 2-3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
- Excellent written and verbal communication skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop actionable insights.
- Good facilitation, coordination, and interpersonal communication skills including capacity building, offering feedback, coaching, and mentoring.
- Highly organized, and comfortable working on multiple simultaneous projects.
- Demonstrated proficiency in using Google Workspace (Doc, Slides, Sheets), digital communication platforms (Zoom, Google Meet), and project management tools like Jira, Asana, or Trello.
- Ability to work well with others and to develop and maintain positive working relationships that get results among staff, consultants, and stakeholders.
- Adaptable and flexible to tasks contributing to work outside JD as required.
6.) Chief Operating Officer (COO)
- mDoc is looking for a visionary Chief Operating Officer to join our executive team and drive the operational engine behind our growth across sub-Saharan Africa. If you are a strategic operator who thrives at the intersection of people, process, and performance, we want to hear from you.
The Role
- The COO will provide high-level oversight across all projects and operational functions, ensuring every workstream delivers against mDoc’s strategic and commercial goals.
- You will be the connective tissue across our Clinical, Finance, Technology, and Operations teams, removing barriers, driving alignment, and accelerating revenue growth.
What You’ll Do
- Partner with the Executive Leadership to translate strategy into execution across all business units.
- Provide executive oversight of all ongoing projects, ensuring delivery against growth and revenue targets.
- Lead and hold accountable functional Leads across Operations, Finance, Clinical, and Technology.
- Drive commercial performance, market expansion, and revenue growth initiatives.
- Conduct regular travel to hubs for monitoring, evaluation, and executive reporting.
- Build scalable systems, governance frameworks, and a high-performance operating culture.
What We’re Looking For
- 10+ years of progressive leadership experience, including C-suite or near C-suite exposure.
- Demonstrated track record of driving revenue growth through operational strategy.
- Strong cross-functional leadership and stakeholder management skills.
- MBA or equivalent advanced degree preferred.
- Experience in healthcare, digital health, or high-growth environments is an advantage.
7.) Head of Finance
- mDoc is seeking an experienced and strategic Head of Finance to lead our Finance and Accounting function as we scale our impact across sub-Saharan Africa. This is an executive-level role for a finance professional who can think strategically, drive revenue growth, and partner with the Executive Leadership to build a financially sustainable organisation.
The Role
- The Head of Finance will provide strategic financial leadership across the organisation. You will oversee a dedicated finance team managing accounting, tax, compliance, payroll, and treasury operations while personally focusing on high-level financial strategy, executive reporting, and revenue growth.
- Serve as a key financial advisor to the Executive Leadership , delivering high-level insights that
- drive business decisions.
- Lead strategic financial planning, forecasting, budgeting, and revenue growth initiatives.
- Oversee the finance team across reporting, tax, compliance, payroll, and treasury.
- Liaise with both internal and external auditors to ensure financial integrity and audit readiness.
- Travel periodically to hubs to conduct financial monitoring and evaluation.
- Partner with functional Leads to drive cross-organisational commercial performance.
What We’re Looking For
- 8+ years of accounting and finance experience in a multinational or top-tier firm.
- CPA, CA, ACCA, or equivalent professional qualification.
- Strong mastery of IFRS and financial reporting standards.
- Proven ability to deliver high-level financial strategy and executive reporting.
- Experience in healthcare, digital health, or mission-driven organisations is an advantage.
To apply, please send your CV and a brief cover letter to: mdoc_recruiting@mymdoc.com
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