Qatar Airways is recruiting for the position of Senior Airport Services Agent to join its Ground Services team in Port Harcourt, Nigeria.
This opportunity is suitable for customer-focused aviation professionals with airport operations experience who are passionate about delivering excellent passenger service while maintaining high operational and safety standards.
Job Responsibilities
- Provide quality passenger services during check-in, boarding, baggage handling, and special assistance.
- Liaise with Check-in, Transfer Desk, and Airport Services Supervisors to ensure smooth passenger processing.
- Escort arriving and departing passengers to designated airport facilities when required.
- Assist with the handling of company materials, documents, and operational records.
- Coordinate with the Ground Handling Agent (GHA) to ensure efficient passenger processing.
- Assist passengers with visa, entry, and residence permit enquiries.
- Ensure passengers receive efficient and professional assistance throughout airport facilities.
- Perform other operational duties as assigned by management.
Requirements
- Minimum of 1 year of airport operations experience with a leading airline.
- Previous experience in customer service.
- High energy, a positive attitude, and a strong customer-service mindset.
- Knowledge of Departure Control Systems (DCS) and ticketing is an advantage.
- Good knowledge of Amadeus is strongly preferred.
- Ability to work flexible and shift-based schedules.
- Fluent in written and spoken English.
- Must have the legal right to live and work in Nigeria.
Benefits
- Competitive compensation package.
- Opportunity to work with an award-winning international airline.
- Career development and growth opportunities within Qatar Airways.
- Exposure to international aviation and airport operations.
Job Location: Port Harcourt, Rivers State, Nigeria
Application Deadline: 18 August 2026
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