Job Description
Kuda Bank is recruiting qualified candidates for entry-level banking opportunities in Abuja across customer service and relationship management functions.
The recruitment is open to young professionals interested in digital banking, customer experience, relationship management, and financial services operations within one of Nigeria’s leading fintech banks.
Available Positions
- Branch Client Services Representative
- Retail Relationship Manager
Responsibilities
- Support customer service and client relationship activities
- Handle customer inquiries and banking support operations
- Promote digital banking products and services
- Build and maintain customer relationships
- Support branch and retail banking operations
- Assist with customer onboarding and engagement
- Ensure positive customer experience and service delivery
Requirements
- BA/BSc/HND qualification
- NYSC completion required
- 1–3 years experience for Client Services Representative role
- 2–3 years experience for Retail Relationship Manager role
- Strong communication and interpersonal skills
- Customer service and relationship management knowledge
- Basic understanding of digital banking operations
- Must be tech-savvy and customer-focused
Benefits
- Competitive salary
- Health and life insurance
- Pension scheme
- Hybrid work opportunities
- Career growth and development programmes
- Access to Kuda Academy training
- Career advancement workshops
Why This Opportunity Matters
Banking and fintech recruiters often assess candidates based on customer service experience, communication skills, relationship management ability, sales exposure, digital banking knowledge, and professionalism.
- Scholarship Alerts/JOB UPDATES: To receive Scholarship/Available Job Alerts on WhatsApp, Click HERE
For fintech and customer-facing banking roles, recruiters also pay attention to problem-solving ability, client engagement experience, CRM exposure, and technology adaptability.
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